Selaras Events Sdn. Bhd. (“we”, “us”) respects your privacy. This policy describes how we handle personal data collected through plumbwell.help and during our work together, in line with the Malaysian Personal Data Protection Act 2010.
Information we collect
We collect the details you provide directly — your name, email address, phone number and the description of your event when you submit an enquiry. We also collect limited technical information such as your browser type and pages visited, gathered through cookies.
How we use it
Your information is used to respond to enquiries, prepare proposals, deliver contracted events and, where you have agreed, to send occasional updates. We do not sell your data to third parties.
Sharing with suppliers
Delivering an event sometimes requires sharing relevant details with trusted suppliers — for example passing a headcount to a caterer. We share only what is necessary and expect those partners to protect your information.
How long we keep it
We retain enquiry and project records for as long as needed to provide our services and to meet legal and accounting obligations, after which they are securely deleted.
Your rights
You may request access to the personal data we hold about you, ask us to correct it, or request its deletion where we are not required to keep it. To do so, contact us using the details below.
Contact
Questions about this policy can be sent to [email protected] or posted to Level 12, Menara Vertika, Jalan Utara, 46200 Petaling Jaya, Selangor, Malaysia.